Privacy Policy
Last updated: September 2023
Privacy Policy
Your privacy matters to us. Learn how we collect and handle your information.
Privacy in Plain Language
We explain our policies clearly and simply.
Strong Security
We use industry-standard encryption and robust security measures.
Limited Sharing
Only with trusted service providers who help us run HoundHeart™ securely.
Your Control
Access, download, or delete your data anytime.
About the Content
- • HoundHeart™ Terms, what your rights & how to use HoundHeart™ work.
- • Platform data activity and health info of your Hound to track™ to elevate your Bonded Score™.
- • App usage from data™ to improve the app and helpful updates.
HoundHeart™ Privacy Policy
Your Privacy Matters
Effective Date: January 1, 2024
Last Updated: January 1, 2024
At HoundHeart™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect information that helps us deliver and improve HoundHeart™, including:
a. Personal Information
- • Name, email address, phone number, and profile details
- • Payment information (processed through secure third-party providers)
b. Pet Information
- • Your dog's name, age, breed, weight, health history, and activity data
c. Health & Wellness Data (Optional)
- • Bonded Score data and wellness insights
- • Energy tracking data and health monitoring information
d. Device & Usage Data
- • IP address, device identifiers, operating system
- • App interactions, preferences, usage logs, and app state
e. Location Data
- • Approximate or precise location (if you enable location services)
2. How We Use Your Information
We use the information we collect to:
- • Provide, personalize, and improve our Services
- • Develop your Bonded Score™ and wellness insights
- • Communicate with you about updates and features
- • Monitor system security and prevent fraud
- • Conduct research and analytics to improve HoundHeart™
- • Comply with legal requirements and enforce our Terms of Use
3. How We Share Your Information
We may share your information in the following circumstances:
a. Service Providers
- • With trusted third-party service providers who help us operate our platform
b. Legal Requirements
- • When required by law or to protect our rights and safety
c. Business Transfers
- • In connection with mergers, acquisitions, or asset sales
d. Aggregated Data
- • Anonymized and aggregated data for research and analytics
e. With Your Consent
- • When you explicitly consent to sharing your information
f. Public Forums
- • Information you choose to share in public community forums
g. Third-Party Integrations
- • Data shared with third-party integrations you choose to connect
4. Your Choices & Rights
You have control over your personal information:
a. Access & Update
- • View and update your account information anytime
b. Opt-Out
- • Unsubscribe from marketing communications
c. Data Deletion
- • Request deletion of your account and associated data
d. Location & Health Data
- • Disable location services or revoke permissions
e. Promotional Communications
- • Manage your communication preferences
5. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your information. While we take every reasonable step to secure your data, no method of transmission or storage is 100% secure.
6. Children's Privacy
HoundHeart™ is not directed to children under 16. We do not knowingly collect personal data from children under 16.
7. International Users
If you access HoundHeart™ from outside the United States, your data may be transferred to and stored on servers located in the United States.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
HoundHeart™ Privacy Team